Those who are in the market of providing tech services not only have to deal with everyday consumers but also with the likes of major corporations.
AnswerHero will be your first line of defense against any issues that your customers may have regarding your product or service. A big percentage of tech support calls are often easy to resolve, but they can be quite tedious especially if you have to keep explaining yourself over and over again. At AnswerHero, you can count on our technical support team to handle all your incoming calls and filter out non-complex inquiries. In more advanced cases, our team will transfer calls to the relevant people within your company who can provide efficient resolutions to your customers’ problems.
Reasons to Hire a 24 Hour Call Answering Service for Your Tech Business
Here are some of the main reasons why you should get an after hours answering service for your tech company:
Who Can Benefit from Answer Hero Answering Service?
Whether you own a small IT business or manage a large technology company, AnswerHero can provide you with the call answering service that you need to properly handle your customers' inquiries. Here are just some of the businesses that can benefit from our phone answering services:
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Tech Startups
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Tech Support Companies
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Software Providers
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Graphic Design Firms
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Web Development Companies
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Computer Repair Shops
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SEO Consultants
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IT Consultants
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Mobile App Developers
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Computer Networking Providers
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Security Systems Provider
With AnswerHero, you can get a live answering phone service that is completely customized to meet the needs of your tech company. Our highly-trained virtual receptionists can help you in all areas of customer service including answering overflow calls, call forwarding, message taking, appointment scheduling, and so much more.
Our existing clients love our service because it allows them to focus on their business while we take care of their customer care department. If your goal is retaining customers and building a great reputation for your tech company, AnswerHero is the perfect partner for your business. We’ll take care of your customers' needs on your behalf, so you can focus on what you do best. Plus, you can take advantage of all the great features we provide without having to hire a full-time employee.