Live Call Answering Service for Business

If you’re looking for the best 24-hour answering service, we’ll be happy to assist you at AnswerHero™. There is a reason why we’re considered one of the top-rated answering services, and it’s rather simple – we care for our clients, and we invest ample efforts to justify our reputation.

All-in-One Complete Live Answering Solutions

24h/7

24-hour Answering

All your calls will be answered by our expertly trained live agents who are prepared to handle various types of situations from urgent calls to scheduling appointments. We operate 24/7/365 so you don’t have to.

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Virtual Receptionst

Virtual Receptionist

Our virtual receptionists are experts in all industries. Not matter the size of the company, our virtual receptionists are the perfect solution to help you answer all your calls and help grow your business.

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Bilingual Answering Service

Bilingual Answering Service

All our live agents are fully bilingual, so nothing will get lost in translation. Speaking to your callers in their native language gives your existing clients an extra level of comfort and callers will feel confident in doing business with you.

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INCLUDED IN YOUR SERVICE

routing

Call Routing and Transferring Phone Calls

Call Routing and Transferring Phone Calls

With Answer Hero as your partner, you can run your business without feeling like your business is running you.

message-1

MESSAGE TAKING

MESSAGE TAKING

With a greeting of your choice, we’ll answer your calls and take a message that is detailed, accurate and provides valuable information about your caller.

urgent

URGENT CALL ANSWERING

URGENT CALL ANSWERING

Urgent calls require expertly trained, friendly professionals to handle calls in a manner that serves your business best.

disaster

DISASTER RECOVERY SOLUTIONS

DISASTER RECOVERY SOLUTIONS

In the event of a hurricane, a major snowstorm, tornado, or other natural disasters, it makes good sense to plan ahead so that even if your office is affected, the impact to your business is minimized.

appointment

APPOINTMENT SETTING SERVICES

APPOINTMENT SETTING SERVICES

Your business might very well depend on incoming calls and appointment, so you’ll need a professional team to make sure that no appointment is lost due to a call not being answered.

lead (1)

Lead Capture

Lead Capture

You spend a lot of time and money on marketing, advertising, and getting people to your business. But, what happens when a call comes in that could be a potential lead, and there’s no one to take that call?

never miss a call again!

100% live agents
| 100% BILINGUAL
| 100% of the time

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HOW IT WORKS

forward

forward your number

Forward your existing number to us and all of your calls will be forwarded to our team of agents.

take

We Take Your Calls

As soon as a call comes in, our agents promptly answer on your behalf, based on the custom instructions you provide

receive

Receive your messages

A full record of the callers information and action made is sent to you by email, text, fax and/or secure message.

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TESTIMONIALS

Louise

“We never imagined that using an answering service could be so good for business. We’ve been able to grow month over month while at the same time increasing customer satisfaction. You are truly a partner that we can grow with”

– LOUISE H –

Christina

AnswerHero has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because AnswerHero takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients.

CHRISTINA S.

Salima

My experience with AnswerHero and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does AnswerHero offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!

SALIMA S.

INDUSTRIES

legal

Legal

medical

medical

providers

service
providers

real_estate

real estate

finance

Finance

technical

Technical
Support & IT

hospitality

Hospitality

non-profit

non-profit

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ABOUT US

AnswerHero™ is here to alleviate some of the pressure most people deal with when it comes to answering important calls, scheduling appointments, and handling large numbers of customers at once. Setting up our service is pretty easy – you will be assigned a phone number that our software recognizes and appoints to a member of our staff.

The fact that we have live operators who are taking the calls on your behalf rather than having AI algorithms deal with the client, separates us from the competition. Having a real person on the other side of the call adds an additional layer of security and trust, and it also makes the client feel much more comfortable and appreciated.

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NEVER MISS A CALL AGAIN!

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