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According to CNN, “Just as Hurricane Florence closes in on the Southeast, the area covered by hurricane-force winds has doubled — meaning far more people will get blasted with winds 74 mph or greater.

The Carolina coasts can expect winds topping 80 mph late Thursday afternoon. And that’s just the prelude to untold days of misery.
Don’t be fooled by the fact that Florence has weakened slightly to a Category 2 hurricane; categories only denote the speed of sustained winds — and these are still ferocious. What also makes this hurricane extremely dangerous are the deadly storm surges, mammoth coastal flooding and historic rainfall expected far inland.”

Think of the Details

Businesses in areas that get impacted by natural disasters often do have a disaster recovery plan, but one of the details that often gets overlooked, is who will answer the phones when you or your staff can not?

Natural Disasters Are Unpredictable

You should have a plan for a hurricane that may cause you to lose touch with your customers or clients.

A disaster recovery plan that includes a way for your customer/clients to be able to contact you, ensures that you can continue providing services to your customers and clients in the event an emergency happens.

What You Get When You Use Our Answering Services

Give yourself the gift of peace of mind. You can leave the office knowing that no matter what time of the day it is, or how pressing the matter, there will be someone to take charge and relay all calls appropriately.

  • Your customers won’t reach a voicemail, they will speak to a live person who will follow your protocols.
  • You will receive all messages from all customers per your stipulations.
  • Calls are monitored for quality assurance purposes.
  • Our services are available 24 hours a day, 7 days a week, 365 days a year as an extension to your office.
  • Trained, vetted, friendly, efficient professional agents are at your service.
  • Your custom greetings and instructions will be used.
  • All our agents are all fully bilingual
It’s as Simple as 1, 2, 3

With our service as part of your Disaster Recovery plan, we’ll be able to smoothly handle the transition from your office to ours. Once you set up the recovery plan, all you have to do is let us know you’d like us to take over your business’ phones, and we’ll handle the rest. We can forward messages as well as route vital phone calls directly to your phone or the phone of someone you choose.

Being Prepared Has Never Been Easier

All you need to do is set up the service with us, we’ll walk you through setting up the instructions that you’d like us to follow for your calls and then we’ll transfer your phones when the service is needed.

We’ll Take Care of the Rest

With Office Sense as your partner, your customer or clients might never know you had a disaster or outage at your business. We can handle the volume of calls that your business receives each day and provide you with friendly, professional and accurate services.

Office Sense has dedicated staff that can handle a high volume of calls with integrity and professionalism. The high standards you set for your own staff when dealing with customers won’t be lost when you transfer the calls to us in the event of a natural disaster that makes you unable to answer your phones.

Call us right now!